When ever I try to print a receipt or purchase history from Microsoft Retail Management to the HP LaserJet 1320n I get a fun little issue.
The first attempt to send information to the printer does not go through, upon a second attempt the printer will print duplicate orders with the pages printing as 1,1,1,2,2,2,3,3,3. The settings and options for the printer are set as single copy and to not print off that way. I've removed the printer, drivers, and port three different times. Plugged the usb cable back into the computer to set it through a plug-and-pray install wizard and the issue is still there. I have the most updated drivers that I was able to find on HP's website and even ran the driver checker for the printer. As far as I know there are no printer settings (aside from a lable maker) that can be accessed through Microsoft Retail Management.
So... yea, I'm stumped.
My happy little IT motto is, "If all else fails, get some one smarter than you." So here I am.
Thanks for your time,
July 2, 2009 7:25 PM
July 7, 2009 2:03 PM