HP printer printing garbage continuously

pts.
Tags:
HP
IT
Printers
The printers are shared in a WAN and they print garbage pages, and it can only be stopped by stopping the printers. It uses Active directory accounts to order print jobs in the network. What do u think would be the solution? Thanks in advance for all your replies!

Answer Wiki

Thanks. We'll let you know when a new response is added.

I had a network awhile back that we had the same problem. It occured with all our epson printers. Once there was an error of some sort they would just print page after page of garbage. I had to turn them off and even unplug the network cable then clear the print ques. Turn them back on and them they would be good for a day or two and blam same thing. I wound up going to the manufacturer site and downloading the latest drivers and that fixed the problem. Good Luck.

Discuss This Question: 6  Replies

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.
  • Kathu
    HP laserjet P2035 printer contineousely prints the same job without stoping How can I correct this?
    10 pointsBadges:
    report
  • Subhendu Sen
    @Kathu, have you upgraded your OS (assuming this Windows). If yes, might this solution can help you, open printer properties, and click ports tab, then click to check enable bidirectional support. Click OK to continue.
    89,080 pointsBadges:
    report
  • ToddN2000
    Some times there may be an issue where a lot of spooled info is in the printer memory and needs to purge out. Sometimes powering off the printer for a period of time will clear the memory. Some times a user will send a job to print over and over if they do not hear it start printing when there is an error. So it may have multiple reports waiting to print. If one of these had nor-printable chars it can cause all kinds of weird problems.
    84,495 pointsBadges:
    report
  • Jaideep Khanduja
    Change the printer cable. Uninstall and re-install the driver.
    16,010 pointsBadges:
    report
  • Dlwick

    Use the drivers from the Microsoft Global Catalog http://catalog.update.microsoft.com/v7/site/home.aspx

    this site has drives for every printer on the market or made

    40 pointsBadges:
    report
  • bhannah
    I have to agree with a number of the solutions that people have posted. I think though that ToddN2000's thought's are closest. I have seen this issue happen when print job becomes corrupt and will not clear the spooler.The corruption can happen from any number of reasons. Shutting the printer off and leaving it off for a period of time and then turning it back on may clear the spooler. You may also have to check the print queue fer on each machine that prints to that prints to the printer to see if there is a job hung in the queue. It can also happen if the printer is printing graphics and it gets a corrupted graphics file.
    3,615 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

Thanks! We'll email you when relevant content is added and updated.

Following

Share this item with your network: