HP OfficeJet printer will not print black ink

1005480 pts.
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HP
HP Officejet
HP Printer
I currently have a HP OfficeJet printer. Every month or so, I usually check to see if the ink is low and right now it's fine. But it's not printing black ink at all anymore. I even installed a new cartridge and it's still not working. The color is working. What's the issue here?

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  • Subhendu Sen
    Probably cartridge installation is not properly executed. What model of HP OfficeJet printer? Before installation was it worked fine with older cartridge. For your help, please check here, https://support.hp.com/us-en/document/c03425035
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  • ToddN2000
    If you try and send a plain text document to the printer does it still print but using colors to create a "black" ink, or does nothing print at all? What type of system and application are you printing from? IT could be the page defaults may need to be changed or modified. Provide some more details if you can and we can help.
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