HP LASERJET 3005: Stops and starts printing again from the beginning

40 pts.
Tags:
Firmware
HP LaserJet
HP P3005N
HP Printer
HP Printer Drivers
HP Printer Problem
Hi all,
I have a problem for many months on a HP laserjet P3005N. The issue is that the printer randomly stops and starts printing again from the beginning. This happened often after a paper jam error (13.01 error code). In other cases if in the printer there is any paper we have the same one.

I upgraded the firmware to new version but it's the same problem again. I modified these values in system settings on web interface to solve the problem:
Continue automatically : NO (YES=default value)
Remove paper Jam  : NO /YES=default value)
Timeout Interval  : 3000 (default I think was 300)
I don't know how solve this tedious problem. Everyday randomly the printer stop and starts the same job infinitely times (80,100), this happened when the job is only 1 page or many pages.
Please give me some information if anyone have had this kind of problem on this HP model. 
Thanks in advance.
Bye.


Software/Hardware used:
microsoft windows XP, mainframe per stampare alcuni job

Answer Wiki

Thanks. We'll let you know when a new response is added.

Try uninstall and again fresh install the printer with minimum options or select only the necessary options. In the mean time u have to contact with the vendor from where u bought the printer or contact printer hw person.

Thanks

Discuss This Question: 3  Replies

 
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  • Technochic
    If the printer is under warranty then it is time to call the manufacturer's tech support I think.
    57,010 pointsBadges:
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  • Mattemax80
    Hi, the manufacturer's tech support always don't know nothing about these kinds of problem. The printer prints correctly under windows, the problem is under IBM mainframe environment. Maybe could be a problem of settings, maybe I found that could be a RAM problem, but if it is a RAM problem then the printer couldn't print from windows. The problem often occurs when there is paper in tray and then it starts to prints the same job infinitely. I don't know if there is a solution to this issue or it is a problem of this kind of model. The problem occurs even on other printers of the same type. I upgraded the firmware of two printers but it's the same old story. It is a mysterious issue and maybe the only solution is to put in the trash this printer model. Thanks all for your help.
    40 pointsBadges:
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  • Subhendu Sen
    Please don't give up. Call it into HP yourself 1-800-HP-INVENT (1-800-474-6836) for further help. I have this no, but don't know either it works ot not. Just take a chance! Please see the link if it helpful to u www.dectrader.com/docs/set5/emr_na-c00817612-1.pdf
    27,620 pointsBadges:
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