How will consumerization affect the structure of the IT department?

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Consumerization
IT departments
As the consumerization trend continues to evolve over the next few years, many experts believe it will not only affect the tools and services IT delivers to users but also alter the IT department itself (IT job roles in particular). How will consumerization affect the structure of the IT department? What should departments do to prepare for the upcoming changes?

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  • Kevin Beaver
    To prepare for the upcoming changes, IT departments must: 1) Acknowledge that they're not really in control. 2) Do what it takes to build credibility with management and users. 3) Anticipate changes such as this and do what it takes to help the business use technology to its advantage...that's the main recent IT exists.
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