How to use ost and pst files

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Microsoft Exchange
We have users who have used outlook offline for years - storing information in pst files. Now that they have joined the company they are on exchange - which uses ost files. Most of these users synchronize their calanders, tasks, and contacts to a palm device. Problem is, all legacy infomration is in the pst file. We want to get it onto exchange so we can share calanders - yet still be able to synchronize to their plam devices. What's the best approach to dealing with this problem? Please note that some of these users are consultants who move from organization to organization, so they want to be able to take their personal storage (pst) flies with them. any help would be apreciated. Thank you.

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dilema…
There maybe software to sync a pst with Exchange but I don’t know of any, so I would say have them import their pst file into exchange, setup offline folders for when they are out of the office, and have them export back out to pst when they leave the company.

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  • Dtorizuka
    dilema... There maybe software to sync a pst with Exchange but I don't know of any, so I would say have them import their pst file into exchange, setup offline folders for when they are out of the office, and have them export back out to pst when they leave the company.
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  • Kevins74
    Having the PST's is fine. If they have a laptop that is going to have the Outlook setup with exchange (instead of pop/smtp. For the start, forget about the PST's. Set them up however you want with exchange and makes sure that part is working correctly. Obvisiously they won't have much in their mailbox on the exchange server in the beginning, just new messages. Then take the PST file and import the PST into their Outlook. You can have the data go directly to the same folders (for example, PST contacts to mailbox contacts) or you can just import the PST file by itself so it just shows up below the standard mailbox folders (deleted items, inbox, task, outbox, sent items, etc...) Then they could drag folders or whatever they have as part of the PST up into their mailbox. I typically set the outlook configured with exchange to use cached mode (outlook 2003), that will create your ost file so they have a nice copy of everything weather they are online or offline. Remember, OST are just copies of the mailbox on exchange and can't be moved around. PST you can take anywhere and import into any outlook.
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  • Marktreat
    Thank you all for replies. Looks like I'm stuck with using ost files and importing and exporting. Too bad MS doesn't make both formats compatable.
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  • AdTechJO
    Dear All There seems to be a confusion between PST and OST files with exchange PST files is your local station (desktop/laptop) files that are no diferent from that archiving file that ouutlook prompts to create. The only thing is that PST files are your active recent mail. You can have as many as 100 PST files with outlook with only one active if used instead of your Exchange mailbox. When setting exchange mailbox you are prompted to select your server and the mailbox of your account (the aliase username). You can have as 10 exchange accounts with each pointing to a different exchange server. Of course you will receive (You consultants out there) error if you go into a company with one particular exchange THE OST file can exist for each exchange server account you add to your system (we are talking about Office 2003). This allows you to have a copy of your emails from the exchange server when you are offline and synchronise with your exchange when online to update your most recent mail or unread mail or even deleted mail. Allow me to suggest a felxible solution 1- set a profile for each exchange server you use at different companies. Whe you connect to Company A, use Profile A and so on. This profile would have exchange account with a local PST called Company A Stored in a separate directory called C:Exchange Profiles (safe keeping when WinXP crashes and your ocument & setting Directory is destroyed !!!). Set that PST file to be the active Data File rather than username Mailbox. When Sent/Receive all the mail from exchange will be downloaded to that PST file. You can aslo add all the PST files you created in the other profiles to this profile but Company A PST file would be the active one. When you examine your folder list in Outlook, you will see Company A pst file as Today and next your particular Exchange server mailbox. You can actually see the mail in the mailbox INBOX and delete any spam mail before pressing F( (send/Receive ALL) Damaged PST are not retrieved so do backup of that Exhnage Directory while Outlook is closed. If OST file is damaged, no problem just Disable and create a new one then synchronise again with your server. Of course in that case you will see agin all your previous READ messages that you had before. The best away is that if you want to use OST file, Synchronise and then move your READ mail from the mailbox INBOX to your "backup" local PST. This will be good as in the case when MIS does not backup Exchange server and when damaged cannot restore So my experienced advise USE PST files even in case you want to synch with online Exchange servers. Also in case you are using PST files it can retrieve all your POP3 ISP mail into the same file. Just add the POP3/SMTP account to your exchange account in that profile (Better use MAIL definition from Control Panel rather from inside Outlook Option) So when you move from one company to another, set outlookto prompt for Profile (again set from control Panel MAIL) and so switch between active profiles. Good Luck Amal Jeryes
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  • Studley
    There is a product that will get rid of the security header in a PST or OST file. It is called Ontrack. Once you run it on a pst file you can import it into Outlook with no problems. It will convert the ost files to pst's. This software saved me a number of times when mail could have been lost forever.
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  • TomLiotta
    Must be terrible tools if you always have to spam sites to get "customers". You'd think a product that was any good would get a reference from a satisfied customer once in a while. Tom
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