Issue: When sorting email messages using FROM field, emails from Jane Doe appear with multiple display names. For example:
FROM field = Jane
Email address in email header = Jane [jdoe@email.com]
FROM field = jdoe@email.com
Even though Jane appears in my Outlook Contacts as:
Full name: Jane Doe
File as: Doe, Jane
Email address: jane@email.com
Display name as: Jane Doe
Can I sort them by email address and not display name? Currently I have to look through the emails FROM "Jane" then scroll down past some other names and look through a second group of emails FROM "jdoe@email.com" Can Outlook group them both together since they come from the same email address?
Software/Hardware used:
Windows XP Professional, MS Office Professional Edition 2003
ASKED:
June 1, 2010 7:12 PM
UPDATED:
June 1, 2010 7:39 PM
Correction:
Even though Jane appears in my Outlook Contacts as:
Full name: Jane Doe
File as: Doe, Jane
Email address: jdoe@email.com
Display name as: Jane Doe
Aquacer0:
When I add the EMAIL ACCOUNT field to my inbox, the field only displays my email address, not the email address of the people who sent me an email.