How to restore an archived folder in Outlook 2003
Currently, one employee lost his contacts but he has an arcade folder in which he wants to restore it. Is it realy possible to restore an arcade folder if so can someone help me out . Thanks!!!!
Software/Hardware used:
Software/Hardware used:
ASKED:
June 22, 2009 3:16 PM
UPDATED:
May 23, 2011 5:44 AM
RELATED QUESTIONS
- Recover lost email months ago in Outlook 2007 w/Exchange 2007 sp1
- Add email entries in shared public cal;ender into own outlook calender
- After deleting a message in Lotus Notes, it does not go to trash folder
- Outlook 2007 "In Folder" Column shows Incorrect Location.
- Outlook user keeps losing his contacts! O_o
Answer Wiki:
An archive folder is like any personal folder file. The default location of the file is: C:Documents and SettingsusernameLocal SettingsApplication DataMicrosoftOutlook. From Outlook, click File, Open...Outlook data file...and then go to the path listed above. You should see an Archive.pst file.
The problem I see is that the Contact folder is not setup by default to be archived so I'm not sure if it will be in the archived pst file.
To see all answers submitted to the Answer Wiki: View Answer History.
Are you sure it is his contacts? Or is what he lost the auto-fill address, meaning when he started to enter an email, it would offer to fill the email address. I have had customers who mistook the NK2 file as a contact file. So, when they moved from one computer to another, their ‘contacts’ were lost. They never had contacts, but an NK2 file.
If it is truely contacts, then Moto is spot on, and I usually the archive.pst will not have the contacts.
Best of luck
You do not say if this is an exchange account. If it is you will be able to do a restore from your backups and get his contacts back that way. The process required depends on what version of Exchange you are using, if you are indeed using Exchange. Please provide more details. Thanks!
Indeed two things need to be answered:
- is it the outlook cache he is missing +> restore the file from an old profile
- is it contacts and exchange => restore the exchange mailbox and use Exchange system admin to join the old with the new mailbox.