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Ricardo57365
70 pts.
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Q:
How to restore an archived folder in Outlook 2003
Outlook archive, Outlook 2003, Outlook, Outlook Backup
Currently, one employee lost his contacts but he has an arcade folder in which he wants to restore it. Is it realy possible to restore an arcade folder if so can someone help me out . Thanks!!!!
ASKED: Jun 22 2009  3:16 PM GMT
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Moto
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An archive folder is like any personal folder file. The default location of the file is: C:\Documents and Settings\username\Local Settings\Application Data\Microsoft\Outlook. From Outlook, click File, Open...Outlook data file...and then go to the path listed above. You should see an Archive.pst file.
The problem I see is that the Contact folder is not setup by default to be archived so I'm not sure if it will be in the archived pst file.
Last Answered: Jun 23 2009  3:51 PM GMT by Moto   315 pts.
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Dwiebesick   1740 pts.  |   Jun 24 2009  1:55PM GMT

Are you sure it is his contacts? Or is what he lost the auto-fill address, meaning when he started to enter an email, it would offer to fill the email address. I have had customers who mistook the NK2 file as a contact file. So, when they moved from one computer to another, their ‘contacts’ were lost. They never had contacts, but an NK2 file.
If it is truely contacts, then Moto is spot on, and I usually the archive.pst will not have the contacts.

Best of luck

 

Technochic   40140 pts.  |   Jun 24 2009  2:39PM GMT

You do not say if this is an exchange account. If it is you will be able to do a restore from your backups and get his contacts back that way. The process required depends on what version of Exchange you are using, if you are indeed using Exchange. Please provide more details. Thanks!

 

FrankHoof   120 pts.  |   Jul 2 2009  3:11PM GMT

Indeed two things need to be answered:
- is it the outlook cache he is missing +> restore the file from an old profile
- is it contacts and exchange => restore the exchange mailbox and use Exchange system admin to join the old with the new mailbox.

 
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