We are currently migrating our BB users from other BES to our own BES.. Upon doing the migration, we used to back-up their blackberry then will perform the security wipe before we restore the files then re-activate to our new BES. After the completing the activation, the user complaint regarding his phonebook because of the duplicate entries.. We checked the cause and found out that the Desktop in phonebook options got doubled. We tried to delete it but we got no luck. Please help
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