Home > IT Answers > AS/400 > How to remove printed spooled file from output que list
Kamari
25 pts.
 How to remove printed spooled file from output que list
AS/400, AS/400 output files, AS/400 printing, iSeries, iSeries printing, OUTQ, Spool files
We had several files that printed remain in either 'PND', 'WTR', or 'PRT' status. I ended the writer and was able to delete the ones in PND and WTR status. The file with PRT status remains. It does not affect printing other files. Tried vary off/on, stop/start writer, cleared printer buffer, turned printer off/on.

Software/Hardware used:
ASKED: June 23, 2009  9:21 PM
UPDATED: June 25, 2009  3:37 PM
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Answer Wiki:
The PRT status means that the spooled file has been sent to the printer but the system hasn't received confirmation that the file has printed. It's stuck. Not sure if this would work but could you try holding the spooled file and then deleting it? Are you on V6R1? If so, you can use the STRSPLRCL command.
Last Wiki Answer Submitted:  June 24, 2009  2:18 am  by  Steve Pitcher   1,070 pts.
All Answer Wiki Contributors:  Steve Pitcher   1,070 pts.
To see all answers submitted to the Answer Wiki: View Answer History.


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We are on V5R4. Hold command doesn’t work. I get “File QSYSPRT numer 3 not held or deleted” message.

Kamari
 25 pts.
 

Hi Kamari,

Not sure how you set up your printers but maybe the IP changed on the printer and it can’t find the it using the old IP address. Can you do an option ’9′ work with printing status? This is usually very helpful.

Ron

RonBender
 155 pts.
 

Hi RonBender,

It’s still stuck. Printing status says it’s being printed….. Pages left to print = 0.

Kamari
 25 pts.