How to remove js.alescurf virus

10 pts.
Tags:
Symantec AntiVirus
Symantec Endpoint
Need help to remove JS.alescurf virus. Had symantec endpoint installed and is infected with this virus and unable to remove. Microsoft security essential also unable to remove. Do you have any clues which registries to retifier. Using removal tool for removing JS.alescurf.D and JS.alescurf.A are Not able to remove this js.alescurf.

Software/Hardware used:
symantec endpoint

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Try going here and follow these instructions from Microsoft and see if you get lucky. If not, then it is the almighty wipe and reload with no backups…

http://www.microsoft.com/security/portal/Threat/Encyclopedia/Entry.aspx?Name=Trojan:JS/Alescurf.C

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  • Subhendu Sen
    Before use MSE have u updated this..... however u can use norton power eraser to overcome this issue.
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  • Gabe9527
    Trendmicro has some tools that might help http://esupport.trendmicro.com/en-us/home/pages/virus-and-threat-removal.aspx
    11,005 pointsBadges:
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  • jinteik
    if really cannot then i guess you might have to format.
    18,085 pointsBadges:
    report

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