Found the answer in AD under computer configuration admin templates
do not set default client printer to be printer in session "enabled"
we had a app running that prints mailing labels out and it would set the dim of the label to be the same as the default printer which when we would remote into it would be a network printer with 8x11 paper. not a 4x1 label
if it helps anyone there is the answer
Try this in ADUC, open a user and go to the Environment tab. Uncheck “Connect client
printers at logon”. This setting will override the client settings.