Question

how to get rid of lsass.exe

isass.exe, Antivirus

I have a dell laptop inspiron 1501 that is just a little over a year old. when we turn it on it loads the windows screen and goes directly to a blue/gray screen that says lsass.exe. Cannot go any further...can i repair this some way by logging on in safe mode? Please help..have been without my computer for about 2 months now.

Download the latest engine and signature updates for your anti-virus program from another computer so that you have them in case you cannot access the Internet from the infected computer. Then boot into safe mode on the infected computer, update the anti-virus software and perform a full scan. This should remove the infection if it is a computer virus. If it is another form of malware then you will need to employ other tactics (see below).

Spybot Search & Destroy
http://www.download.com/3000-8022-10122137.html?tag=pao
Ad-Aware SE Personal Edition
http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10045910.html?tag=pao
Microsoft Windows Defender
http://www.microsoft.com/athome/security/spyware/software/default.mspx
Microsoft Windows Malicious Software Removal Tool
http://www.microsoft.com/downloads/details.aspx?FamilyID=ad724ae0-e72d-4f54-9ab3-75b8eb148356&displaylang=en
Microsoft Windows Update
http://www.microsoft.com/downloads/details.aspx?FamilyID=ad724ae0-e72d-4f54-9ab3-75b8eb148356&displaylang=en
Microsoft Windows XP - Start the Computer In Safe Mode
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
Free online anti-virus and malware scans:
Panda Software http://www.pandasecurity.com/usa/homeusers/solutions/activescan/default.htm?track=80383Symantec Security Check http://security.symantec.com/sscv6/home.asp?langid=ie&venid=sym&plfid=23&pkj=INBEMUYTACDCOYWOBWY
Microsoft Live OneCare http://www.microsoft.com/protect/products/computer/safetyscanner.mspx
General computer security recommendations from Microsoft:
http://www.microsoft.com/protect/computer/default.mspx