then the truth is out there..

You either have a PC issue, a comms issue, an applicatiuo issue or an i5/os question.

you say the event is random, and other users, and the same PC, are ‘usually’ OK ?

so we assume no actual faults in the software.

If it is the application, then WRKACTJOB will allow you to see if the application called is hanging on, say, a record lock – did you check all locks when you looked at the job? – if another user is accessing the same record, then a badly behaved application (poor coding) will wait.

Set up 2 screens, access a record at one, try logging in from the other.
Repeat the multi user test with as many combinations of potential problem that you can invent.

Look at the comms – use WRKCFGSTS for the device at issue and see what’s happening.

Reinstalling stuff is a PC Geeky answer – re-boot the PC’ – ‘reinstall the software’ – what kind of diagnosis/fix is that.

Praise be that Microsoft don’t make aeroplanes or they’d fall out of the sky. .

Nice(?) to know someone else is having the same problem that I can talk to.

In our case we can press Esc instead of Ctrl-Esc.

The user has two sessions going. The other session is not having any connection problems.

The MAXACT is set to *NOMAX, none of the other 40 users have reported any problems.

I recompiled the programs last night, it might be a few days until the problem rears it’s ugly hhead again !

I’ll post if any thing comes up (or not).

Have you checked NETSTAT? Look up the users remote IP address and verify the active bytes in/out for the user.

How many users are logged in? Check the active number of users in QINTER (WRKSBS F11) versus the MAXACT for the subsystem (DSPSYSSTS). If the users exceed the MAXACT, they’re going into an INEL status.;

Joe