How to find a folder in Outlook 2003

420 pts.
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Microsoft Outlook
Microsoft Outlook 2003
We had a user create a folder in Outlook 2003 on a Friday. Come Monday, the folder was missing. Is there a way to search for a folder? We only found that the search option allowed us to search within folders. Trying to avoid searching each individual folder since the user has a large catalog of folders.

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I have never seen any other way to do this than to search the existing folders, perhaps the user accidentally dragged and dropped it into another folder, or accidentally deleted it. Did you check deleted items or the recover deleted items folder?Are you sure it was created on the mailbox folder list and not the archived folder list? Look for a folder with a plus sign indicating a subfolder has been created and expand it. If the user has many subfolders already then searching through them one by one is the only solution. Tedious I agree. Happy hunting.

JUST FOUND THIS OUT NOT SURE IF YOU ARE STILL CONCERNED BUT ITS A ‘FEATURE’ OF OUTLOOK THAT HAS BOTHERED ME FOR AGES.

TO FIND A FOLDER

GO TO ‘Go’ menu and click ‘Folder’ option. The window that appears lists all folders in the client’s Outlook setup and if you click ‘OK’ it will open it

YEAY !!! I am happy to have answered this problem at last and wanted to share it with the world !!!! :-)

I discovered a list that helped me solve the problem
- Go to navigation pane, very bottom
- Click on “folder size” and it opens a dialogue box that lets you see the folder tree structure for all folders.
- Easy to scan down the list looking for the folder you can’t find.

Discuss This Question: 15  Replies

 
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  • Cults14
    If the user knows any of the words in the Subject Line for any of the emails in the missing folder (which he/she probably will), try using Advanced Find
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  • Corm
    JUST FOUND THIS OUT NOT SURE IF YOU ARE STILL CONCERNED BUT ITS A 'FEATURE' OF OUTLOOK THAT HAS BOTHERED ME FOR AGES. TO FIND A FOLDER GO TO 'Go' menu and click 'Folder' option. The window that appears lists all folders in the client's Outlook setup and if you click 'OK' it will open it YEAY !!! I am happy to have answered this problem at last and wanted to share it with the world !!!! :-)
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  • Technochic
    Thank you for sharing that Corm! Gr8 job! :-)
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  • L1ttl3J1m
    The list of folders in that menu is no different from the main folder list. If I type in the name of a folder that's a subfolder of my inbox, for example, it gives an error box saying "Enter a valid path" . I have to enter the name of the folder as Inboxxxxblahblahfoldername to get there. So this is not an answer tol the problem. Sorry
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  • L1ttl3J1m
    Sorry, forgot the backslashes; I have to enter the name of the folder as Inboxxxxblahblahfoldername to get there.
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  • L1ttl3J1m
    I can't use backslashes? That's weird...
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  • L1ttl3J1m
    Inboxfoobarfoldername
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  • L1ttl3J1m
    Why is this thing stripping out the backslashes? Good luch with any sort of technical discussion here. And I thought Outlook was being stupid...
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  • carlosdl
    Enclose your path in single quotes, and backslashes won't disappear. Ex: 'C:TESTSOMETHING"
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  • carlosdl
    Hehe, didn't work. I have used backslashes here, but I don't remember how. One last try: Using double quotes: "C:TESTSOMETHING" Using double backslashes: C:\TEST\SOMETHING\ Using the code tool:
    C:TESTSOMETHING
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  • Witamy
    This really doesn't work. If you knew "where" the folder was in the first place you'd just go there. There doesn't appear to be any way to "search" for a folder by name. Probably something someone will have to write at some point.
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  • Jjh
    I can't find the Go menu nor the folder size. It is ridiculous that this task should require a search to find answers - that still don't work!! I am dismayed that outlook is so hard to manage. It should be simple for users.
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  • ShepDog
    I have to agree with last comment. I have a user that has "lost" a folder. More than likely its just been "mis-placed". It shouldnt be so hard that a user has to call Tech Support to resolve this. Desktop Search should find "folders" as well as the emails in em.
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  • ITAddict
    To see the folder size link, you must change your navigation pain to "Folder List". At the bottom of the Navigation pain (the one on the left, you should see buttons to change the view. Once you are in the "Folder List" view, go all the way to the bottom. You will see "Folder Sizes", "Data File Management...", and "Customize Current View..." Click on the words "Folder Sizes". This will open a window with a list of all Folders and subfolders. Look for your "lost" folder there.
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  • Shinny
    double click on inbox
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