I have had several issues with Lotus Notes rules not working. I have checked the rules and they are fine. Is there a way to do this with an agent? I have several rules(around 80) to search the Inbox for any e-mail that contains "IOA-somenumber" in the subject line, and based on the number I forward the email to a particular person. It seems simple, but I am not a programmer and I would like to know if this is possible.
Software/Hardware used:
ASKED:
July 17, 2009 9:34 PM
UPDATED:
July 20, 2009 2:51 PM
Eighty rules is an awful lot. It borders on expecting a miracle for that many of them to operate properly. You’re trying to run a kind of mail router on that mailbox. The script option, combined with a table of employees and their numbers would sure be preferable, if you have someone available to do that.