How to change my email address for this application

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I need to change my email address and when I edit my Account, it will not accept it unless I put in my handle. The Handle field is not input capable. How do I get it changed?
ASKED: May 11, 2012  3:34 PM
UPDATED: May 14, 2012  4:03 PM

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Admin tried to solve same problem for me for a couple of weeks because the daily updates ceased. It worked for a while and has now ceased yet again.

Go to Internet Options and delete temp files, History, Cookies etc and then try again. The “Handle” should reappear.

Neil.

Discuss This Question: 3  Replies

 
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  • TomLiotta
    I don't know. I battled that page for a couple weeks and got it to work once, apparently by accident. It worked one time on a Win2K laptop using IE 6. And I had to clear cache/temporary files. It wouldn't work a second time. Tom
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  • NeilD
    Admin tried to solve same problem for me for a couple of weeks because the daily updates ceased. It worked for a while and has now ceased yet again. Go to Internet Options and delete temp files, History, Cookies etc and then try again. The "Handle" should reappear. Neil.
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  • Michael Morisy
    Hi CharlieBrown, Unfortunately, NeilD has the best option right now. We should have this problem completely fixed, forever, by the end of the month. I can dig in to the backend and try to manually update if you e-mail me the new address at editor@itknowledgeexchange.com. Thanks again, and sorry for the inconvenience!
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