The previous poster is correct to suggest that pursuing some basic certifications is the right way to do–and actually, continuing on from MCP/A+ would not only be a good idea, it might be the ONLY way to establish sufficient credibility to work yourself into a bona fide IT position. He’s also correct to observe that for people who lack an IT degree and/or formal IT experience mostly find entry into the field through the doors of either Technical Support or Customer Service organizations.

Perhaps you’d like to post again here and describe your interests and experience in working with computers. I realize you’ve never held an IT position per se, but it may be you already have some idea about which niche in IT you’d eventually like to occupy, or that you’ve had some significant computer exposure and experience that I don’t know about. If you can help me target your possible “career destinations” in IT, I can probably help you craft a learning/certification plan to help you get there.

HTH, and thanks for posting,
–Ed–