Home > IT Answers > Security > how manually search/remove trojan downloader?
Artslevine
10 pts.
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Q:
how manually search/remove trojan downloader?
Trojan horses
The standard software scanning both desktop and online scanning for my colleague's laptop computer aren't removing the Trojan horse that's been identified by the online scans from trendmicro and Microsoft malicious software removal tool. (Of course McAfee on the person's laptop didn't find anything wrong and didn't remove anything.) We're a low-budget operation -- what steps should we take in a deadline-based enviornment that doesn't permit a Windows reinstall to remove the bogus antivirus/Trojan horse downloader program.? What folders and files do we search? I'm a budget analyst determining software needs for our security, not an IT security professional but I'll refer your answer to our top tech person.
ASKED: Nov 22 2007  0:40 AM GMT
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HCream
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Remove the hard drive from the laptop and connect it to another computer as a slave drive(internal) or as an USB drive(external). Do a full scan on the infected drive. Be sure "autorun" is not enable on the good computer and so is the Windows Recovery. You may need administrator privilege to access the drive if it's in NTFS format.

Once the drive is disinfected and clear from bugs, reconnect it back to the laptop. You probably have to do a manual cleanup of the Windows registry to get rid of all references to the bug.
Last Answered: Nov 22 2007  8:21 PM GMT by HCream   1235 pts.
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