I would greatly appreciate knowing the correct procedure to follow with a laptop whose OS is suppose to be 64bit and when the laptop tries to boot .. the process states Windows / system / 32bit
I have tried the system recovery procedure which states "return product to the original factory state"
Yes, iit was purchased from a vendor and it is a SONY VAIO and OS Identification states it is a 64 bit OS but when it boots the diisplayed text on the screen states Windows/system/32bit
Again, I am asking how I go about correcting the laptiop?
Free Guide: Managing storage for virtual environments
Complete a brief survey to get a complimentary 70-page whitepaper featuring the best methods and solutions for your virtual environment, as well as hypervisor-specific management advice from TechTarget experts. Don’t miss out on this exclusive content!