How does a network manager communicate with a Supplier’s service manager?

5 pts.
Tags:
Analytics
MSP
network manager
Hello,
I would like to better understand the role of a network manager in larger organization when a supplier is involved. What is their interaction with the supplier and the supplier's service manager?
And when it comes to reporting, what type of reports and analytics does the network manager look at and needs to provide in terms of service of the supplier?
Thank you in advance!

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