How do you measure the success of a software/hardware transaction?

60 pts.
Tags:
IT budget
technology costs
technology pricing
How do you measure the success of a software/hardware transaction?
What are the measuring sticks we have been programmed to use? And are they still effective? Pricing in technology is not a stagnant number. Where does the best information come from?

Software/Hardware used:
Infrastructure/ servers, storage, networking gear

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Discuss This Question: 6  Replies

 
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  • carlosdl
    What do you mean by "software/hardware transaction" ?
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  • Michael Tidmarsh
    Welcome to ITKE, TG123! Are you looking for a specific software that you can use to measure different transactions?
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  • TG123
    I mean the financial success of a good deal?
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  • Michael Tidmarsh
    Is it possible that your answer could be SAP or something related?
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  • TG123
    Not SAP. Just a general question to get some input from people in the IT Procurement teams.
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  • carlosdl
    In general, I'd say that success can be measured in terms of the relation between the benefit that was obtained vs the cost of the solution, which is usually referred to as ROI, but even if you get a positive ROI,  opportunity costs should also be taken into account.  You still need to figure out an adequate method to measure the benefits and costs.
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