How do you manage Private Email Address for CEO in Exchange 2003

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How would YOU handle this? We have the CEO that wants a more private email and doesn't want to deal with all these people from the outside guessing his email and sending messages. We don't want that, if he uses a ceoPrivate@domain.com secondary mailbox, people can see his private email address. We want him to be as inconvinienced as possible!! you know, C-E-O here... We have Exchange 2003 and Outlook 2003 + Blackberry device that he uses.

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One way to get around this could be to give him 2 email addresses: the ceoPrivate and ceoBlackhole. If you make the ceoBlackhole the default SMTP address in his user account in AD, then this will be the “sender address” as far as the recipients are concerned. Some mail systems check the senders email domain for existence, so don’t use ceoBlackhole@nonexistingdomain.com, but use something you control. If you choose to give the CEO an email from a subdomain and to keep the “obvious CEO email” unused, then you can configure an event sink that does the “catch all”-trick – else Exchange will drop messages that cannot be delivered. Also keep his email away from websites as you can search for this in Google.

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  • Almac
    I had the same thing happen, our CEO requested a "private" e-mail address. I made sure his current e-mail account was set as his primary account and was published in our internal directories. I then created an additional user account and associated mailbox. This one is not published anywhere and does not appear in any distribution lists or contact lists internally or externally. The CEO can then release this address to anyone, as he sees fit. That way he is in control. Made my life easier and he was happy.
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  • Jpciocon
    One major problem with this type of secondary domain for one person is that the reply address when he replies to messages. Does he really want his reply to say, "ceoPrivate@domain.com" instead of his real name? I would take another approach: a) explain that supporting one-offs is always not a good idea, b) ensure that your anti-spam environment is solid, c) keep tabs on how his mailbox is doing. If he's still insistent, the previously posted suggestions are all good.
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  • Jpciocon
    One major problem with this type of secondary domain for one person is that the reply address when he replies to messages. Does he really want his reply to say, "ceoPrivate@domain.com" instead of his real name? I would take another approach: a) explain that supporting one-offs is always not a good idea, b) ensure that your anti-spam environment is solid, c) keep tabs on how his mailbox is doing. If he's still insistent, the previously posted suggestions are all good.
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  • petkoa
    Hi, No matter how you solve the problem, don't forget to explain him that if somebody to whom he disclosed his "private" address gets an "email-harvesting" bug, there will be no need for spammers to guess anything... they will simply know the private address. BR Petko
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  • Maverick64
    Give him his "private address". Wait a month. Then go to every address you know and sign him up for stuff. When he starts getting the flood of e-mails perhaps he'll learn that it is private in as much as he takes care of it. Oh, perhaps you can also tell his lazy butt about the Delete key and Rules Wizard.
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  • MrGee62
    So far, all good replies. The simplest, however, and someone was close... you can create a mailbox in Exchange, give CEO user account as primary account, set up his outlook profile so that the account 'advanced' options opens an additional mailbox (the one you created for him) THEN make the account you created 'hidden' so that it doesn't appear in the global address list. You need to make sure that the account is not hidden before adding it to his "open additional mailboxes" option so that the mailbox is seen by Outlook. Once it is added Outlook will remember it. The one caveat to this is that if you are using Outlook Web Access the CEO won't be able to open the hidden mailbox. (Unless someone knows of a workaround for this). I hope that this information is helpful Gregg
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