First you have to see if her network will allow you to access her computer, mainly her network, from an untrusted site. I would believe that they may have the means to use VPN for the situation you are asking. If so, once you VPN into the network, just bring up the Remote Desktop, put in either her computer name or IP, and then log in. You will have the same settings as if she was there. But you need to answer the first part, without that, you are not going to get in, especially with a firewall in place,
Last Wiki Answer Submitted: November 5, 2012 1:22 pm by Michael Tidmarsh11,390 pts.
If you live outside the United States, by submitting your email address you consent to having your personal data transferred to and processed in the United States.
So the answer would be let her works support staff deal with it as she may get in trouble if this is done outside of their knowledge