Question

  Asked: Apr 6 2008   2:30 PM GMT
  Asked by: Egokcen


How do I prevent automatic download of Gmail IMAP e-mails when the selection changes?


Outlook, Outlook 2007, Microsoft, Gmail, IMAP, download, automatic download, click, downloading

Hi,

I'm using Outlook 2007 to access my Gmail account via IMAP. Recently I began to experience a strange problem. Actually, I think it's a feature which I must have inadvertently enabled, but I can't figure out how to undo it.

Here is the situation: Whenever I click on an e-mail which hasn't been downloaded or I move around in a folder with up and down arrow keys and select an e-mail which hasn't been downloaded, i.e., whenever the selection changes and an e-mail that hasn't been downloaded yet is selected in any way, that e-mail is downloaded automatically (the little icon in the "Header Status" column disappears.) BTW, I'm not using reading panes at all. So it's just (from left to right) navigation pane, e-mails in the selected folder and to-do pane.

This is most disturbing when I select the Spam folder in Gmail. Here is what happens:

- The first mail in Spam folder is selected, and is downloaded automatically.
- That e-mail is tagged as spam by Outlook and moved into Junk E- mail folder which has been created automatically by Outlook when I first created the Gmail IMAP account.
- Then the selection changes again, the next e-mail is in Spam folder is selected, and is downloaded automatically.
- That e-mail is tagged as spam by Outlook, too, and moved into Outlook's Junk E-mail folder.

This goes on like this until each and every mail in Gmail Spam folder is moved to Outlook's Junk E-mail folder! Of course, I could turn spam filtering off, but that doesn't prevent automatic download of IMAP e- mails when I click on them; that's what I am really after. Besides I have other accounts set up, so I need spam filtering for them.

I have exactly the same setup on another machine (Accessing Gmail using Outlook 2007 via IMAP), and what I described above doesn't happen there. This is why I think it's a feature of Outlook 2007, but I cannot figure out how I enabled it, nor how to undo it.

Some more info:

- I did the same setup in another account to see if this "problem" occurs because of a per-user setting or not, but the result was the same. Outlook 2007 behaves the same way in all accounts.
- I'm quite sure that this wasn't happening when I first installed Outlook 2007 on this computer.
- I mentioned another machine not having the same "problem". It is Vista, and the problematic machine is Windows XP SP2. So does Outlook 2007 behave differently under Visa and XP? I doubt that, but all the evidence leads to that so far!

Could someone please help me?

Best regards,


Ertugrul Gokcen.

Subscribe to Alerts! Get questions and answers delivered to your Inbox.


E-mail me updates on this question



   SUBSCRIBE

hidden modal window

Answer Wiki (Improve, edit or add to this answer)


 RATE THIS ANSWER
-1
Click to Vote:
  •   0
  •  -1



You will probably need to turn off the Junk E-Mail filter in Outlook. Otherwise, you will need to turn off the downloading of full messages in the spam folder.

http://office.microsoft.com/en-us/outlook/HP100804191033.aspx
  • AddThis Social Bookmark Button

Browse more Questions and Answers on Exchange and Microsoft Windows.

Looking for relevant Exchange Whitepapers? Visit the SearchExchange.com Research Library.


Discuss This Answer


You must be logged-in to discuss a question. Log-in/Register

Raj2all  |   May 29 2008  4:29PM GMT

ok, I understand the issue…. Just follow these steps

Tools->Options->Others->Reading Pane

Just uncheck the “Mark Item as read when selection changes”

Enjoy
Srini