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Megsdraw
5 pts.
Q:
How can my boss access her emails remotely in Outlook 2007_advanced set up
Remote access, Outlook, IMAP, Exchange Server, Outlook 2007, Outlook 2007 configuration, Internet Message Access Protocol, Telstra, Remote email access
Hi all I would be extatic if I could have this problem answered. My boss was away for a week and needed to access her emails. When she logged on she could only see 2 emails and they were not work related. I was sitting at he computer and there was close to 150 emails that she needed to access. Aparently her computer was set up with outlook 2007 advanced. Mine is set up as a normal account and I can see all my emails from home by logging on.
I have checked her tools,settings and there is nowhere that I can tick to say leave messages on server. Can anyone help???? should she change back from advanced???? and if I change her on Mission Control(telstra) Will I loose her emails.....She has folders full of documents on her outlook and lots of emails and they need to stay there.I would really appreciate someone solving this problem. I been on to Telstra for hours without luck.
ASKED: Nov 7 2008  5:45 AM GMT
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Golferkuno
15 pts.
A:
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It is possible that she has a PST file on her office computer that contains all of the messages you are referring to. If that is the case, she will not be able to access those messages from another device.


**** check her account settings again and see if she is downloading to a pst. If she is you should be able to set it to leave a copy on the server. If you cannot find this option it is probably because she is not downloading to a pst. If that is the case can you tell us how her account is set up?

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In Outlook 2007, go to View, Current View and make sure to choose Messages (instead of anything else) HTH

:)
Last Answered: Nov 14 2008  9:07 PM GMT by Golferkuno   15 pts.
Latest Contributors: Technochic   43855 pts., Labnuke99   27980 pts.
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Britinga   360 pts.  |   Nov 13 2008  5:23PM GMT

In Outlook 2007, Change E-Mail Account > More Settings. Click on the Advanced tab and select “Leave a Copy Of My Messages on the Sever”.

 

Kapadane   105 pts.  |   Nov 17 2008  7:26PM GMT

You can told for urs OWA from remotely.