Home > IT Answers > Exchange > How can my boss access her emails remotely in Outlook 2007_advanced set up
Megsdraw
5 pts.
 How can my boss access her emails remotely in Outlook 2007_advanced set up
Exchange Server, IMAP, Internet Message Access Protocol, Outlook, Outlook 2007, Outlook 2007 configuration, Remote access, Remote email access, Telstra
Hi all I would be extatic if I could have this problem answered. My boss was away for a week and needed to access her emails. When she logged on she could only see 2 emails and they were not work related. I was sitting at he computer and there was close to 150 emails that she needed to access. Aparently her computer was set up with outlook 2007 advanced. Mine is set up as a normal account and I can see all my emails from home by logging on. I have checked her tools,settings and there is nowhere that I can tick to say leave messages on server. Can anyone help???? should she change back from advanced???? and if I change her on Mission Control(telstra) Will I loose her emails.....She has folders full of documents on her outlook and lots of emails and they need to stay there.I would really appreciate someone solving this problem. I been on to Telstra for hours without luck.

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ASKED: November 7, 2008  5:45 AM
UPDATED: November 17, 2008  7:26 PM
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Answer Wiki:
It is possible that she has a PST file on her office computer that contains all of the messages you are referring to. If that is the case, she will not be able to access those messages from another device. **** check her account settings again and see if she is downloading to a pst. If she is you should be able to set it to leave a copy on the server. If you cannot find this option it is probably because she is not downloading to a pst. If that is the case can you tell us how her account is set up? ******************* In Outlook 2007, go to View, Current View and make sure to choose Messages (instead of anything else) HTH :)
Last Wiki Answer Submitted:  November 14, 2008  9:07 pm  by  Technochic   56,975 pts.
All Answer Wiki Contributors:  Technochic   56,975 pts. , Labnuke99   32,645 pts.
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In Outlook 2007, Change E-Mail Account > More Settings. Click on the Advanced tab and select “Leave a Copy Of My Messages on the Sever”.

Britinga
 425 pts.
 

You can told for urs OWA from remotely.

Kapadane
 105 pts.