How can I resolve Windows xp pro not powering down ?

0 pts.
Tags:
Desktops
Hardware
Help Desk
Tech support
Third-party services
Vendor support
Windows XP
after telling the operating system to shutdown, after a few seconds you receive the screen saying "it is now safe to turn off your computer". instead of just powering down on its own.
ASKED: October 22, 2004  8:55 AM
UPDATED: November 9, 2010  3:01 AM

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Check the systems bios to make sure it is set to power down. Should no such setting appear in the bios. Then check for bios updates.

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  • PeterMac
    May also be hardware, either MotherBoard you are using simply does not support programmed power down (mainly older ones), or you could have a disconected cable.
    15 pointsBadges:
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  • jinteik
    my older motherboard does not support this too..so after shutting it down i still will need to press the button before it goes off totally
    16,930 pointsBadges:
    report

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