Home > IT Answers > Exchange > How can I allow exchange 2003 to forward all of a recipients mail to an external webmail account (not just from internal recipinets but external also)
Rcomp
25 pts.
 How can I allow exchange 2003 to forward all of a recipients mail to an external webmail account (not just from internal recipinets but external also)
Email forwarding, Exchange 2003
I am trying to setup some user accounts so that there exchange email is auto forwarded to them at a webmail account. I have read the following thread and checked settings and can verify that all of the points and settings raised there are correct; Any email from internal recipients are forwarded to the external address fine but emails from external senders still route to the mailboxes but are not auto forwarded. Can anyone help ? Thanks

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ASKED: February 24, 2009  4:24 PM
UPDATED: August 5, 2010  9:26 AM
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Answer Wiki:
You verified all the settings in the thread are correct you say. Did you also put the external address in the forwarding address field of the delivery options located on the exchange general tab on their AD account properties? Is the Contact of the External been created
Last Wiki Answer Submitted:  August 5, 2010  9:26 am  by  Technochic   56,975 pts.
All Answer Wiki Contributors:  Technochic   56,975 pts.
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Yes, I have added the external address into Exchange General in AD.
I have created a “contact” in ADUC with the external email address as AD does not allow you to type in the email address, only select a user from Exchange – by creating a contact it allows you to select it including it’s external mail address.

Another interesting point – on my own account, I have rules setup to deal with particular emails coming in to file them in separate inboxes – I find that those emails that are dealth with by the rule do get forwarded, however those that are just “normal” (ie go into my inbox) do not – does this give anyone any more clues as to what is wrong? or is this a limitation of exchange?
I realise that one way round now would be to autoforward all messages to a 2nd inbox, but that would sort of defeat the point and I would like a proper clean answer not a way round if possible !!

Thanks for your answers

Rcomp
 25 pts.
 

Thanks Rcomp, I only asked because you did not specifically state that you did put the address in the forwarding address field in AD. What version of Outlook are you using and what service pack level?

Technochic
 56,975 pts.
 

Thanks for your help.
I happen to be using Outlook 2007 SP1, however am not trying to use Outllok to do any of the forwarding – this is all set in ADUC for exchange to do itself without the need for a client?

Rcomp
 25 pts.