Host processor exception

5 pts.
Tags:
iSeries error messages
Real Vision Image
RVI Software
We were scanning using a Panasonic scanner with a pc using RVI software  writing to the iseries. We suddenly started getting an error message 20441 (host processor exception) this seems to be a RVI error. I have uninstalled and reinstalled RVI 8.0 but that did not help the problem,  any ideas

Software/Hardware used:
Real Vision Imaging Software, Panosonic KV-s2046Cscanner, iseries as host

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