Help! Hackers keep getting in my computer

5 pts.
Tags:
Hackers
Security
I have been hacked for months and I dont know what to do to keep them out. I am not a expert on the computer but I get what I need done, but I was totally unaware that what has happened to me is possible. I got Kevin's book "Hacking for Dummies" to try & learn some of the things I see.  I am no match for these hackers and it is making me a nervous wreck. They hijacked my desktop and a laptop. I got a smartphone beginning of Dec to help me get to internet and I have had to factory reset it 3 times.  I take care of my 91 yr old mother and need the computer to research treatments for her. My question is  HOW TO I KEEP THEM OUT!  Got a new basic computer 6 weeks ago and there are back. I need step by step instructions if you have a solution because being a caregiver takes every minute of the day.  I have a modem/router furnished by my provider that is for internet and phone...I read this probably needs to be changed but I am so busy i'm afraid I will screw it up.  I dont know how to close the ports or which ones to close. I got some of the equipment that was suggested by Kevin but because of my time crunch I dont know how to set them up to do what is needed. PLEASE can you help me! My OS is windows 7.

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I I’m not sure what equipment you have picked up, but you will need to provide all the details before anyone could try to suggest a “how-to” method for you – and it really might be worth bringing in a professional to help you get set up

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  • Kevin Beaver
    Sorry to hear about your troubles Stevie926 - and thanks for buying my book. Here are a few things you need to make sure you've done:
    1. change all passwords across your computer and websites and make sure your computer password is unique
    2. install/run multiple anti-virus programs - try Webroot and one more such as MSE or Malwarebytes
    3. contact your ISP about changing your IP address (assuming you have a static address)
    4. lock down (I mean really lock down) any wireless network you have at home or work using WPA2-PSK and a 20+ passphrase made up of random characters

    You might consider starting with fresh install of Windows on all your computers. Beyond that....perhaps consider getting law enforcement involved - if you believe you're being targeted.

    Best of luck!

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  • CharlieBrowne
    I would agree with Andrea. Have someone cleanup up your devices and then put on anti-virus software.
    When you say Hacked, I am guessing that you are going to web sites that end up downloading malware on your machine, However assists you with your problem should set your internet access to a more secure setting.
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  • ToddN2000

    What makes you think you have been hacked? What are they doing with your system?

    Kevin and Charlie bring up excellent points that everyone should follow when connecting to the internet. That's why I still do not do on-line banking or other transactions even after 30+years in the IT field.  For on-line purchases a pre-paid credit card is the safest way to go.

    Following up on Kevin's post even further.

    Another good rule of thumb is not to use the same password on multiple sites. If a hacker gets a hold of one then he has access to them all. Also when creating passwords, it's a good idea not to use words found in a dictionary or of personal matters like the names of kids, pets, spouse. If you do and use social media, hackers can probably crack your password with little effort. Unsing combinations of names and special dates like birthdays, anniversaries...

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  • Genderhayes

    Disconnect your internet straight away ur via wireless turn of your wireless router. This will stop the hacker from gaining access now, if ur on wireless change your password and reset it, for a usb you cant do nothing just change the password to access the internet 

    A fire wall will help keep hackers from getting into your system and sending out your personal information. Antivirus software will scan incoming files and e-mails but a fire wall stands guard outside the system to block any communications or information exchanges from sources that don]t have your permission

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  • Subhendu Sen
    I think this is not ur job to hardening ur laptop/desktop as u declared u r not an expert in this area. It is better to contact an expert person/ vendor and ask him/her to make hardening for ur equipment. H/he should know all of these tricks and may help to overcome this issue. It is not possible to provide a proper solution with few suggestions/ replies. Of course this my point of view. Next depends on U.
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  • Subhendu Sen
    I think this is not ur job to hardening ur pc/laptop as u declared u r not an expert in this area. It is better to contact an expert person/ renowned vendor (who deals with this kind of problems) has enough knowledge to handle ur issue. H/he may help to solve ur problems and take backup ur files/ folders in a safe storage like cd/dvd/flash drive.
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