A user I support has been having an ongoing bsod problem. I've been analyzing his minidump files for awhile now, and to me, they look to always point to crypto.sys as the problem driver. Crypto.sys is a driver used by Netscreen Remote (VPN client). Apparently, upgrading to the latest version is supposed to resolve this issue - I've upgraded, and it hasn't solved the issue so I'm now wondering if the issue lies elsewhere.
In looking at his minidump, it references crypto.sys, but it also mentions a process name of BTSNTSvc.exe (BizTalk)....does this mean BizTalk is the issue or Netscreen (crypto.sys)?
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. Arguments: Arg1: c0000047, The exception code that was not handled Arg2: 804fcdf8, The address that the exception occurred at Arg3: a79ecc90, Trap Frame Arg4: 00000000
Debugging Details: ------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000047 - An attempt was made to release a semaphore such that its maximum count would have been exceeded.
FAULTING_IP: nt!KeReleaseSemaphore+3a 804fcdf8 85db test ebx,ebx
TRAP_FRAME: a79ecc90 -- (.trap 0xffffffffa79ecc90) ESP EDITED! New esp=a79ed040 ErrCode = 00000000 eax=00000000 ebx=00000001 ecx=00000000 edx=00000000 esi=a8e7c778 edi=00000002 eip=804fcdf8 esp=a79ecd04 ebp=a79ed054 iopl=0 nv up ei pl zr na pe nc cs=0000 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00000246 nt!KeReleaseSemaphore+0x3a: 804fcdf8 85db test ebx,ebx Resetting default scope
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