Headset trouble after Windows 10 upgrade

5 pts.
Tags:
Audio
Headset
Windows 10
So I have a problem that's been bugging me for quite some time now. So a while back my headphones (back then it was razer kraken) just stopped working on the left side, so I though it was the headphones were the problem so I bought new ones. These are Asus strix wireless headphones and they have the same problem which leads me to believe something is wrong with my computer. Then a month back or so they just started working again, then when windows decided to update, only the right side worked again. Now the left side comes back to life like once a week, stays good for like 10 minutes then go back to being broken. Has anyone had the same problem before? or does anyone know what I should do? Thanks!

Software/Hardware used:
asus strix wireless headset

Answer Wiki

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Check to see if your audio is set to stereo. I have had issues with some games where the sound is like crap. You have to tweak the settings in order to get them to sound good. A lot depends on where the audio source is coming from. You tube played fine but 2 games I have to play with to get it to work.

Just go to Start > Control Panel > Hardware and Sound > Sound > Manage audio devices
Select the “Playback” tab and choose “Speakers”, then click on “Configure” and select “Stereo”, “next”, “front left and right”  to start.

You might check to see if the enhanced audio is checked. don’t remember where that setting is off the top of my head.

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  • Subhendu Sen
    As you mentioned windows update, please check either there is any pending update in update history. Check that one, and if find, complete the update first. Or try to uninstall the audio driver and again reinstall (after restart windows can reinstall it automatically) the driver again.
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  • bhannah
    If you have done what mentioned in the other reply, and it does not correct the issue, then I would be very inclined to believe you have a thermal short on the sound card. If the sound card is a separate card, then you can replace just the sound card. If the sound card is built into the system board, then the system board will have to be replaced. The key here is that it is intermittent. I have seen this happen on other systems, including the one on my laptop.
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