Microsoft Update feature is great, if you have a high speed link, over dial up the process is painfully slow. Now most IT staffers are getting calls from friends/family for help. Used to be able to do a download from MS on patches as if you were putting the code on the network, copy to CD and then you could help friends/family without spending hours downloading/installing. Does anyone have a solution for this problem, how are you handling these requests? I don't see how the non IT'ers are surviving the onslaught.
Is this feature still available, just not clearly documented?
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