Handheld device cannot send e-miail. Receiven e-mail from BES just fine

15 pts.
Tags:
Balckberry
BES
handlheld
No email
RECEIVING
sending
Can you think of why a device cannot send e-mails? It receives messages just fine, it txt's just fine, just when trying to send e-mails I get a little red x on the message, even when trying to reply to message deliverd by the BES server. Any help will be appreciated it.

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Can you give us some history please? Did this work before and has ceased to work or is this a newly created BES account for this device? What troubleshooting steps have you done? Have you tried deleting the BES account and re-creating it? Have you hard re-set the device? Thanks.

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  • IdeaTech
    Ok so after wiping thehandheld, remoing my account from the BES server and re-enterprise activating it the issue still continue. So I started doing research and found out that it has something to do with the fact that my acount is part of the domain admins group. I removed the domain admin group membership and e-mail started going out....I re-added my account to domain admins and BIG RED X is back when sending messages. Thanks for any feedback or sulutions to my issue.
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