“Ghost” file/s in SMTP mailbox
10 pts.
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Q:
"Ghost" file/s in SMTP mailbox
The Backup Exec (V10)on our Exchange 2003 server has been reporting each morning that the overnight backup has failed due to some 54 e-mail items being skipped i.e. :-

Backed up 351271 mail messages in 3988 folders in 100 mailbox(es)
8 corrupt files were backed up
54 items were skipped.
Processed 25,385,029,559 bytes in 5 hours, 41 minutes, and 21 seconds.
Throughput rate: 70.9 MB/min

All 54 skipped items are one and the same mail item, which is/are apparently stored in the SMTP mailbox viz :-

Access denied to file SMTP (CLMNT6-{3099996F-D4BC-4AC3-A025-714CCA35EC6C}) [{3099996f-d4bc-4ac3-a025-714cca35ec6c}]?TempTable#1?#0?Fwd: African Finance.
The item \\CLMNT6\Microsoft Exchange Mailboxes\SMTP (CLMNT6-{3099996F-D4BC-4AC3-A025-714CCA35EC6C}) [{3099996f-d4bc-4ac3-a025-714cca35ec6c}]?TempTable#1?#0????????????????????????????????????????????????????????????????????????Fwd: African Finance in use - skipped.
V-79-57344-33928 - Access is denied.

On checking however, there is no e-mail messages stored in the SMTP mailbox. The SMTP mailbox is apparently used by the mail transport of Exchange Server 2003 as a temporary holding place for various messages as they pass through the system.

I have completed a consistency check and defrag of the Exchange Store in a futile attempt to seek-out-and-destroy this/these e-mail message/s.

Anyone got any ideas please?
ASKED: Jul 15 2009  3:56 PM GMT
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Last Answered: Jul 15 2009  3:56 PM GMT by Farnaby   10 pts.
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Robert Stewart   1810 pts.  |   Jul 16 2009  3:58PM GMT

There is no chance that this could be an archived folder that is password protected. We had someting similiar with our back ups and the issue was a password protected archive folder that could not be accessed.

 
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