Getting an error from client’s Outlook in Windows 7

975 pts.
Tags:
Outlook error messages
Outlook Errors
Windows 7
Windows 7 Administration
We are getting this error on one Windows 7 client's Outlook: "Cannot start Microsoft Office Outlook. Cannot open the Outlook window." How can we fix it?
ASKED: March 22, 2011  1:39 PM
UPDATED: March 25, 2011  2:27 PM

Answer Wiki

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This problem could be a corrupted profile issue. But first try to run this command:

Start->run..then type the following -> “Outlook.exe /resetnavpane”

If that not works, then try to create a new profile and copy the old .pst file to the new one and look if it works.

If still have troubles after that, try to restore the system some point in the past you know it works fine.

And the last option could be a .pst corrupted file, search in microsoft site for a tool to fix Outlook pst files.

Hope it helps.

Discuss This Question: 2  Replies

 
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  • IceCubbe
    As mentioned by Mariodlq outlook.exe /resetnavpane should work for you!
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  • Sixball
    (what they said)
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