generic host for win32 process
115 pts.
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Q:
generic host for win32 process
Hi all,
On our network ,I do not know whether the problem is anti-virus or microsoft updates.we receive generic host process win32 message every day we logon to domain.can some one help with this problem.we are using Esset Nod32 anti-virus Software/Hardware used: IBM servers...



please assist!



regards 

Matthew


Software/Hardware used:
Esset Nod32 anti-virus Software/Hardware used: IBM servers
ASKED: Oct 27 2009  7:07 AM GMT
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1110 pts.
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A:
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Take a look at this similar question.

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Here is a quick method to see if you can spot the problem process. Please do this on a system that you can afford to reload / re-image and have backed up.

Login
Run Process Explorer as an admin / elevated rights. (SysInternals tool)
Save the process list. (File | Save As).
Turn OFF DEP.
Reboot.
Login
Run Process Explorer as an admin.
Save the process list. (File | Save As).
Compare the two lists.
Any differences could be your culprit.
Turn on DEP.
Next, one at a time, add the items you found to the DEP exception list rebooting each time and testing.

Once you find the culprit, you can work with the vendor or add a DEP exception for the application.

DEP actions should leave some kind of detailed information in the system event log to include the application / process that caused the issue. MS is bad about placing detailed information on actions like these into the log though.
Last Answered: Oct 30 2009  2:12 PM GMT by Pjb0222   1110 pts.
Latest Contributors: Carlosdl   29855 pts.
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Owolab   115 pts.  |   Oct 29 2009  7:13AM GMT

thanks for your reply! Moreover i checked this page but got nothing. kindly assist.

regards

 

Carlosdl   29855 pts.  |   Oct 29 2009  2:30PM GMT

What troubleshooting steps have you taken so far ?

 

Owolab   115 pts.  |   Oct 29 2009  3:24PM GMT

thanks, i have ran windows update WindowsXP-KB894391-x86-ENU.exe on all the systems, scanned them with AV, but i keep on getting this error message on my domain every day.

kindly assist.
thanks

 

Carlosdl   29855 pts.  |   Oct 29 2009  4:29PM GMT

So, you get the message on all client computers, right ?
Could you please post the complete message, and the title of the message box ?
What happens if you log into the local computer (not the domain) ? do you get the message ?
When did this message start to appear ? Did it start at the same time on all computers ?

 

Pjb0222   1110 pts.  |   Oct 29 2009  4:48PM GMT

Look for any event log messages at the time that this occurs.

 

Carlosdl   29855 pts.  |   Oct 29 2009  5:02PM GMT

Also, it seems that the clients are XP computers. What’s the SP level of these computers ?

 

Owolab   115 pts.  |   Oct 30 2009  7:30AM GMT

Thanks once again!
the message is DATA EXECUTION PREVENTION - MS WINDOWS
”TO HELP PROTECT YOUR COMPUTER, WINDOW HAS CLOSED THIS PROGRAM”.
Name: Generic Host for win32 Services
Publisher: Microsoft Corperation.

What happens if you log into the local computer i get it more often. It didnt start at the same time, it first started on like 2-3 computers but now is occuring on all the PCs. and they are all SP2 win XP. vista clients dont receive this error.

please assist

regards

 

Carlosdl   29855 pts.  |   Oct 30 2009  2:20PM GMT

It could be something generated by a Microsoft update.
Is there some reason why you cannot install service pack 3 on this computers ?

That’s the first thing I would do.

 
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