Generic host for win32 process

135 pts.
Tags:
IBM Servers
Win32 Host Generic Error
Windows errors
Hi all,
On our network, I do not know whether the problem is anti-virus or Microsoft updates. We receive generic host process win32 message every day we logon to domain. Can someone help with this problem. We are using Esset Nod32 anti-virus.


Software/Hardware used:
IBM servers...
please assist!
regards 
Matthew

Answer Wiki

Thanks. We'll let you know when a new response is added.

Take a look at this similar question: Network is slow and the computer freezes.

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Here is a quick method to see if you can spot the problem process. Please do this on a system that you can afford to reload / re-image and have backed up.

Login
Run Process Explorer as an admin / elevated rights. (SysInternals tool)
Save the process list. (File | Save As).
Turn OFF DEP.
Reboot.
Login
Run Process Explorer as an admin.
Save the process list. (File | Save As).
Compare the two lists.
Any differences could be your culprit.
Turn on DEP.
Next, one at a time, add the items you found to the DEP exception list rebooting each time and testing.

Once you find the culprit, you can work with the vendor or add a DEP exception for the application.

DEP actions should leave some kind of detailed information in the system event log to include the application / process that caused the issue. MS is bad about placing detailed information on actions like these into the log though.

Discuss This Question: 8  Replies

 
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  • Owolab
    thanks for your reply! Moreover i checked this page but got nothing. kindly assist. regards
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  • carlosdl
    What troubleshooting steps have you taken so far ?
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  • Owolab
    thanks, i have ran windows update WindowsXP-KB894391-x86-ENU.exe on all the systems, scanned them with AV, but i keep on getting this error message on my domain every day. kindly assist. thanks
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  • carlosdl
    So, you get the message on all client computers, right ? Could you please post the complete message, and the title of the message box ? What happens if you log into the local computer (not the domain) ? do you get the message ? When did this message start to appear ? Did it start at the same time on all computers ?
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  • Pjb0222
    Look for any event log messages at the time that this occurs.
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  • carlosdl
    Also, it seems that the clients are XP computers. What's the SP level of these computers ?
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  • Owolab
    Thanks once again! the message is DATA EXECUTION PREVENTION - MS WINDOWS ''TO HELP PROTECT YOUR COMPUTER, WINDOW HAS CLOSED THIS PROGRAM''. Name: Generic Host for win32 Services Publisher: Microsoft Corperation. What happens if you log into the local computer i get it more often. It didnt start at the same time, it first started on like 2-3 computers but now is occuring on all the PCs. and they are all SP2 win XP. vista clients dont receive this error. please assist regards
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  • carlosdl
    It could be something generated by a Microsoft update. Is there some reason why you cannot install service pack 3 on this computers ? That's the first thing I would do.
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