I have quite a few laptop users with a Gateway 600YG2 laptop. Some, but not all of the laptops have a problem when logging into Windows XP having to turn off the padlock feature to recognize the keys properly. On all of the laptops, Windows XP and our company software were installed via Ghost image by corporate office. This is a nuisance problem since any user needs to know to turn off padlock in order to log in with correct password/user name. I'm thinking that this is a problem with the image, but not sure if this could be a problem with model. Just started job so haven't had chance to test yet. Anyone using this model laptop with padlock problems?
February 4, 2005 3:31 PM
February 10, 2005 7:35 AM