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Viswanathan
50 pts.
Q:
Freeware for monitoring remote desktop
Remote monitoring, VPN, VPN Monitoring
We are doing remote monitoring of some agents who are connected on VPN. We earlier used Go to Assist which is highly resource intensive thus leaving its foot prin. Can you suggest any alternate freeware that would work from internet?. We tried VNC but does not work out of internet
ASKED: Jul 10 2009  2:32 PM GMT
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Aguacer0
3035 pts.
A:
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I use VNC to access remote users via VPN and it does work OK.

Make sure that the VPN allows the network you connect from, to whatever IP subnet their client has. I would first check you can PING them, which means the route is there, and then try VNC. Also check their firewall allows this, probably first worth trying with the two machines on the same LAN, if that is possible, and then try it remotely.


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I've used both teamviewer (non-hosted) as well as logmein free version (hosted). Either product would suffice for any users.
Last Answered: Jul 13 2009  8:55 PM GMT by Aguacer0   3035 pts.
Latest Contributors: BlankReg   11280 pts.
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Schmidtw   10520 pts.  |   Jul 10 2009  4:02PM GMT

Network Monitor

Hope this helps!

-Schmidtw

 

Labnuke99   27615 pts.  |   Jul 10 2009  6:12PM GMT

Can you better define remote monitoring? The tools you are referring to seem more geared toward remote support. Is this what you are referring to? ShowMyPC is a good alternative in that it does not require installation but just an executable. See the website for more details. It is basically VNC.

 

Carlosdl   32725 pts.  |   Jul 11 2009  2:32PM GMT

VNC should work. We have used it (Ultra VNC) for years to control remote computers via VPN.

 

KevinBeaver   8705 pts.  |   Jul 13 2009  1:28PM GMT

VNC will work and you may want to check out SpectorSoft’s monitoring solutions.

 

Tedweber1981   20 pts.  |   Nov 23 2009  8:32PM GMT

I use Proxy’s remote desktop software without issue. They have a mobile application, it never slows down my laptop, and it has advanced security features to protect network security.