Free Chapter - The evolution of Microsoft Dynamics CRM 4.0
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Free Chapter - The evolution of Microsoft Dynamics CRM 4.0
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Written by: Marc J. Wolenik and Damian Sinay
Book: Microsoft Dynamics CRM 4.0 Unleashed

Overview: "Microsoft Dynamics CRM 4.0 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, and managing Dynamics CRM in your unique business and technical environment. Authored by two leading Microsoft Dynamics implementers, this book systematically explains how the system works, why it works that way, and how you can leverage it to its fullest advantage.

The authors present clear examples, proven best practices, and pitfalls to avoid in using every significant Dynamics CRM capability. The far-reaching coverage ranges from Dynamics CRM's sales, marketing, and customer service features to its automated workflows; from Outlook and Office integration to reporting and security. The authors offer independent insight into Dynamics CRM's most powerful new features, from its improved interface to its new mail merge and data migration tools."

Chapter 3: The evolution of Microsoft Dynamics CRM 4.0
ASKED: May 28 2009  12:00 AM GMT
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Last Answered: May 28 2009  12:02 AM GMT by BrentSheets   6535 pts.
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