Free Chapter – The evolution of Microsoft Dynamics CRM 4.0

6,875 pts.
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Damian Sinay
Free Chapters
Marc J. Wolenik
Microsoft Dynamics CRM
Microsoft Dynamics CRM 4.0
Sams Publishing
Another free chapter download is available on the IT Bookworm Blog. Written by: Marc J. Wolenik and Damian Sinay Book: Microsoft Dynamics CRM 4.0 Unleashed Overview: "Microsoft Dynamics CRM 4.0 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, and managing Dynamics CRM in your unique business and technical environment. Authored by two leading Microsoft Dynamics implementers, this book systematically explains how the system works, why it works that way, and how you can leverage it to its fullest advantage. The authors present clear examples, proven best practices, and pitfalls to avoid in using every significant Dynamics CRM capability. The far-reaching coverage ranges from Dynamics CRM's sales, marketing, and customer service features to its automated workflows; from Outlook and Office integration to reporting and security. The authors offer independent insight into Dynamics CRM's most powerful new features, from its improved interface to its new mail merge and data migration tools." Chapter 3: The evolution of Microsoft Dynamics CRM 4.0
ASKED: May 28, 2009  12:00 PM
UPDATED: January 26, 2012  5:38 AM

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Enjoy the chapter and be sure to check out the related <b>Microsoft Dynamics CRM</b> resources listed at the bottom of the chapter download page. Voice your feedback on this chapter or let us know of other books you’d like to see featured on the <a href=”http://itknowledgeexchange.techtarget.com/bookworm/”>IT Bookworm Blog</a> by visiting the chapter and leaving a comment. Thanks.

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  • Tharaka
    my work place has given me to do dynamic crm sales and campaing things.and im new for these feild.. can you please give me the help to improve dynamic knowledge for me? thank you
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