I have a bank of 866 numbers available to my company. One of the employees needs to have her own 866 number for client interactions. Numerous other people in the company have their own 866 lines which point to their internal extensions.
I have spent HOURS wandering around my Cisco Unified CM Administration GUI trying to find how this has been done, but I can't even find where the 866 numbers are housed in there. Might anyone be able to point me in the right direction?
Software/Hardware used: Unified CM 18.104.22.1680, Cisco softphones, MCS 7800