I telework for my company and I use a VPN to connect to the company's server. I also use an Avaya Softphone to speak with consumers. While I am speaking with the consumers, I am using a Siebel program to input and research data. My connections drops a lot and my Siebel sessions freeze a lot as well. I have comcast internet and I am hard wired to a Linksys Wireless - G, 2.4 GHz, router. Again, I am hard wired, and not running wireless. What can I do to keep a consistent connection? Which is better for VPN's....Cable or DSL?
Software/Hardware used:
ASKED:
September 10, 2008 10:16 PM
UPDATED:
February 10, 2011 10:58 PM
You can use any type of technology for internet connectivity. VPN will work with both cabkle and DSL
VPN is supposed to work with Cable or DSL, but fact is, not always. I also work at home and had Adelphia cable. It worked great for years. Then Comcast bought out Adelphia and I started dropping VPN connections more and more frequently as time went on. 6 mo. later, I had to drop Comcast, VPN just dropped way to often. Had service guys out many times…. they do not support VPN. Said I had to get a business instead of residential service. Which was lots more bucks. So I dropped them and went to DSL. My VPN connection stays up for days at a time now. DSL is slower, but more reliable.
Like Coder said, The ISP plays a big part in VPN connectivity stability. Also, make sure you dont have any applications that try to communicate ont eh same ports your VPN is, as the conflict will seriously destabilize your tunnel…