Font size differences between printers

5 pts.
Tags:
AS/400 printing
Canon 5020
We recently changed from a Ricoh to Canon 5020 printer on a remote outq. All our iseries reports print in a smaller font on the new printer. Other print jobs print fine. Is this a printer default problem or a printer translation problem?

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Check to see if there is a setting in your printer options to use Device fonts. One printer on my network has a setting that has the option “Substitute with Device Font” under the True type tab(I have it disabled). You might have to check under an “Advanced” button somewhere on the printing options. Of course printer options vary widely, but I hope that gives you a place to start looking.
Good Luck!
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    I found this site that you might find helpful as to AS400 printing issues.
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