455 pts.
 Folder Options/File Types – Advanced option missing , Windows XP
When I go to Folder Options -> File Types for .doc file type, I can not get "Advanced" option; instead there is "Restore". When I go to other file types it is all fine. Please help me get the "Advanced" option since I need to troubleshoot a problem with opening .doc files from the desktop. Thank you.

Software/Hardware used:
Windows XP, SP 2
ASKED: March 3, 2010  5:54 PM
UPDATED: March 4, 2010  2:13 PM

Answer Wiki:
The reason that it does not say "Advanced" is symptomatic of the reason why you cannot open these files from your desktop. Try this: In the same Files Types tab you were speaking of, select New. Enter "doc" Select Advanced and in the drop down select Microsoft Office Word 97 - 2003 Document. Click Okay. Click Yes if it tells you to it is already associated with the File Type (because in essence you are just 're-associating' it) Now try to open up those documents on your desktop. Let us know how it goes. Good luck.
Last Wiki Answer Submitted:  March 3, 2010  7:37 pm  by  XENOPHON22   2,325 pts.
All Answer Wiki Contributors:  XENOPHON22   2,325 pts.
To see all answers submitted to the Answer Wiki: View Answer History.


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Xeno, thanks for the answer. It did not work. BTW, I did reasociate the file before, but that did not help me. When I tried your suggestion, I only found “Microsoft Office Word 2007 document” in my drop down menu.
I am new to this site, & I find confusing to navigate it, so I hope this is where I respond (how about a simple “Respond” button on this site?)
I see that I have to go in more details.
The reason I am doing all this is that I am getting a pesky error message when opening doc files from desktop or on share drives (only opening directly in Word works fine).
The error msg is: The command cannot be performed because a dialog box is open. Click Ok, and then close dialog boxes to continue”
This error msg. window is overlaying over another error msg. window
I click ok. and the first error now reads: Word experienced an error trying to open the file. Try these suggestions. * Check the file permission….etc.
After I click OK on this error msg window, my file does open fine.
I am a tech support, and I should be able to get rid of this nasty annoyance. This happened out of blue couple days ago, and with all doc files that I have access to. That is why I wanted to get to “Advanced” option and check “open” settings and “dde” settings. I was thinking about re-doing my profile, but than found that when I sign on to one of my user’s PC as me, I do not have this issue. So it can not be my profile. Hope someone can help :( (

 455 pts.

 

Indeed you did respond to the right place. After writing the above I began to rethink what I posted because even if you were successful, it did not locate the cause of the fault.

Looking at the Microsoft Support site I came across the following two:

http://support.microsoft.com/kb/827732
http://support.microsoft.com/kb/891986

As far as your profile goes, it could be the way your profile is loading/loaded on that particular computer.

I hope this helps.

 2,325 pts.

 

dear
if your problem not solve plz try some good antivirus and scan your system if same problem you face then reinstall windows or upgrade your windows

 285 pts.

 

Guys, I did recreate the profile and that solved it. Go figure. BTW, I know there is a clean regisrty fix for my former problem and I was hoping you guys would walk me through it. I found several on other sites, but were not detailed enough and did not specifically deal with .doc files.
Thanx for all the help. This is a great site!!

 455 pts.