Folder Options/File Types – Advanced option missing , Windows XP

455 pts.
Tags:
Microsoft Windows XP
Windows XP
XP folder options
When I go to Folder Options -> File Types for .doc file type, I can not get "Advanced" option; instead there is "Restore". When I go to other file types it is all fine. Please help me get the "Advanced" option since I need to troubleshoot a problem with opening .doc files from the desktop. Thank you.

Software/Hardware used:
Windows XP, SP 2
ASKED: March 3, 2010  5:54 PM
UPDATED: August 22, 2013  6:04 PM

Answer Wiki

Thanks. We'll let you know when a new response is added.

The reason that it does not say “Advanced” is symptomatic of the reason why you cannot open these files from your desktop. Try this:

  • In the same Files Types tab you were speaking of, select New.
  • Enter “doc”
  • Select Advanced and in the drop down select Microsoft Office Word 97 – 2003 Document.
  • Click Okay.
  • Click Yes if it tells you to it is already associated with the File Type (because in essence you are just ‘re-associating’ it)
  • Now try to open up those documents on your desktop.

Let us know how it goes. Good luck.

Discuss This Question: 4  Replies

 
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  • mikidc
    Xeno, thanks for the answer. It did not work. BTW, I did reasociate the file before, but that did not help me. When I tried your suggestion, I only found "Microsoft Office Word 2007 document" in my drop down menu. I am new to this site, & I find confusing to navigate it, so I hope this is where I respond (how about a simple "Respond" button on this site?) I see that I have to go in more details. The reason I am doing all this is that I am getting a pesky error message when opening doc files from desktop or on share drives (only opening directly in Word works fine). The error msg is: The command cannot be performed because a dialog box is open. Click Ok, and then close dialog boxes to continue" This error msg. window is overlaying over another error msg. window I click ok. and the first error now reads: Word experienced an error trying to open the file. Try these suggestions. * Check the file permission....etc. After I click OK on this error msg window, my file does open fine. I am a tech support, and I should be able to get rid of this nasty annoyance. This happened out of blue couple days ago, and with all doc files that I have access to. That is why I wanted to get to "Advanced" option and check "open" settings and "dde" settings. I was thinking about re-doing my profile, but than found that when I sign on to one of my user's PC as me, I do not have this issue. So it can not be my profile. Hope someone can help :((
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  • XENOPHON22
    Indeed you did respond to the right place. After writing the above I began to rethink what I posted because even if you were successful, it did not locate the cause of the fault. Looking at the Microsoft Support site I came across the following two: http://support.microsoft.com/kb/827732 http://support.microsoft.com/kb/891986 As far as your profile goes, it could be the way your profile is loading/loaded on that particular computer. I hope this helps.
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  • Emanshahbaz
    dear if your problem not solve plz try some good antivirus and scan your system if same problem you face then reinstall windows or upgrade your windows
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  • mikidc
    Guys, I did recreate the profile and that solved it. Go figure. BTW, I know there is a clean regisrty fix for my former problem and I was hoping you guys would walk me through it. I found several on other sites, but were not detailed enough and did not specifically deal with .doc files. Thanx for all the help. This is a great site!!
    455 pointsBadges:
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