failed windows updates in Server 2003

105 pts.
Tags:
Domain Controller
Error 0x80070643
Error 0x8007f004
Patch management
Service packs
Windows Server 2003
Hello, I am having an issue installing updates on my Backup Domaincontroller, it's running windows server 2003 and I get an error in the event viewer as follows: Installation Failure: Windows failed to install the following update with error 0x80070643: Visual Studio 2005 Service Pack 1. Installation Failure: Windows failed to install the following update with error 0x8007f004: Update for Windows Server 2003 (KB948496). Installation Failure: Windows failed to install the following update with error 0x8007f004: Security Update for Windows Server 2003 (KB941693). Installation Failure: Windows failed to install the following update with error 0x8007f004: Security Update for Windows Server 2003 (KB945553). Installation Failure: Windows failed to install the following update with error 0x8007f004: Security Update for Windows Server 2003 (KB948590). Installation Failure: Windows failed to install the following update with error 0x8007f004: Security Update for ActiveX Killbits for Windows Server 2003 (KB948881). Installation Failure: Windows failed to install the following update with error 0x8007f004: Cumulative Security Update for Internet Explorer 7 for Windows Server 2003 (KB947864). This was all preformed through remote desktop, Then I physically logged into the box in my computer room and I get a message saying that I do not have permission... I am getting frustrated can someone please help? Thanks

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Are you a local admin on the box?

Yes, I am logging into the box as an Admin

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  • Gianni
    yes, I am loggin into the server as Administrator domain\administrator
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  • Technochic
    OK, so this is a DC and you are logging into it as domain\administrator (Meaning you are using the domain username "administrator"?). My question is if that account is a LOCAL admin on the server as well? Just trying to clarify here.
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  • Gianni
    Honestly I don't know. I tried looking for the local accounts and I cannot find the. I'm getting very frustrated here, I defenintlky need to do these updates on this box. when i look for it under computer management the users/groups snap in is not there bc its a dc. I need all the help I could get
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  • Technochic
    You are right, I withdraw the question. You are logging in with the domain\administrator account you say, I guess I am still not clear as to whether you mean this is an account actually named "administrator" or if your account is a domain admin account? If the name of the account you are using is actually the name "administrator", is it in fact a member of the domain admin security group in your organization? If you are a domain admin logging into this DC then there should not be any issues with running the security updates. At least from a permissions stand point. One last thought, are you connecting to the windows update site from this DC? or do you have wsus set up?
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  • Gianni
    WOW! thanks for the quick response... In regards to the Admin yes i'm logging into the box as a domain admin. when i tried to run the updates the first time i was logged in to the box remotely and it was giving me all these errors, then i thought that i'd connect directly to the box, and it still gave me this issue. no i am not using WSUS. I also would like to thank you for assisting me on this issue. R you from NJ?
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  • Technochic
    someone help me troubleshoot this site? lol Sorry, Gianni, there is a microsoft KB article you can look up, I wanted to link it here, but that is not working. the KB article is 906602 and includes specifically 'Steps to take when the error message is listed as 0x80070643, and no extended error is returned "
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  • Gianni
    Melissa, Would this also work for the other errors that I get?
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  • Technochic
    You only listed the 0×80070643 errors, what other errors are you referring to?
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  • Gianni
    Melissa, here is the other error code that I am getting: 0x8007f004 thank you Gianni
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  • Technochic
    ok, I guess I am just not awake, need more coffee! Sorry, this is what I found on 0×8007F004 errors: "0×8007F004 -2146963452 STATUS_INSUFFICIENT_PRIVS You do not have permission to update . Please contact your system administrator." That is perplexing since you say you are logging in as a domain admin to this DC and therefore you should have the correct permissions to run the updates.
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  • Gianni
    Melissa, I took your first approach with KB 906602, I actually was able to get support through Microsoft, I followed the steps on how I can contact them and they will be sending me info hopefully by tomorrow. if you want I can forward it to you too, thanks again Gianni
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