failed windows updates in Server 2003
105 pts.
0
Q:
failed windows updates in Server 2003
Hello,
I am having an issue installing updates on my Backup Domaincontroller, it's running windows server 2003 and I get an error in the event viewer as follows:

Installation Failure: Windows failed to install the following update with error 0x80070643: Visual Studio 2005 Service Pack 1.

Installation Failure: Windows failed to install the following update with error 0x8007f004: Update for Windows Server 2003 (KB948496).

Installation Failure: Windows failed to install the following update with error 0x8007f004: Security Update for Windows Server 2003 (KB941693).

Installation Failure: Windows failed to install the following update with error 0x8007f004: Security Update for Windows Server 2003 (KB945553).

Installation Failure: Windows failed to install the following update with error 0x8007f004: Security Update for Windows Server 2003 (KB948590).

Installation Failure: Windows failed to install the following update with error 0x8007f004: Security Update for ActiveX Killbits for Windows Server 2003 (KB948881).

Installation Failure: Windows failed to install the following update with error 0x8007f004: Cumulative Security Update for Internet Explorer 7 for Windows Server 2003 (KB947864).

This was all preformed through remote desktop, Then I physically logged into the box in my computer room and I get a message saying that I do not have permission...

I am getting frustrated can someone please help?

Thanks
ASKED: May 27 2008  4:20 PM GMT
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105 pts.
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Are you a local admin on the box?


Yes, I am logging into the box as an Admin
Last Answered: May 27 2008  4:27 PM GMT by Gianni   105 pts.
Latest Contributors: Technochic   40210 pts.
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Gianni   105 pts.  |   May 27 2008  4:36PM GMT

yes, I am loggin into the server as Administrator domain\administrator

 

Technochic   40210 pts.  |   May 27 2008  4:51PM GMT

OK, so this is a DC and you are logging into it as domain\administrator (Meaning you are using the domain username “administrator”?). My question is if that account is a LOCAL admin on the server as well? Just trying to clarify here.

 

Gianni   105 pts.  |   May 27 2008  4:59PM GMT

Honestly I don’t know. I tried looking for the local accounts and I cannot find the. I’m getting very frustrated here, I defenintlky need to do these updates on this box.
when i look for it under computer management the users/groups snap in is not there bc its a dc. I need all the help I could get

 

Technochic   40210 pts.  |   May 27 2008  5:06PM GMT

You are right, I withdraw the question. You are logging in with the domain\administrator account you say, I guess I am still not clear as to whether you mean this is an account actually named “administrator” or if your account is a domain admin account?
If the name of the account you are using is actually the name “administrator”, is it in fact a member of the domain admin security group in your organization?
If you are a domain admin logging into this DC then there should not be any issues with running the security updates. At least from a permissions stand point.
One last thought, are you connecting to the windows update site from this DC? or do you have wsus set up?

 

Gianni   105 pts.  |   May 27 2008  5:18PM GMT

WOW! thanks for the quick response…

In regards to the Admin yes i’m logging into the box as a domain admin. when i tried to run the updates the first time i was logged in to the box remotely and it was giving me all these errors, then i thought that i’d connect directly to the box, and it still gave me this issue. no i am not using WSUS.

I also would like to thank you for assisting me on this issue. R you from NJ?

 

Technochic   40210 pts.  |   May 27 2008  5:26PM GMT

someone help me troubleshoot this site? lol
Sorry, Gianni, there is a microsoft KB article you can look up, I wanted to link it here, but that is not working. the KB article is 906602 and includes specifically ‘Steps to take when the error message is listed as 0×80070643, and no extended error is returned “

 

Gianni   105 pts.  |   May 27 2008  5:43PM GMT

Melissa,
Would this also work for the other errors that I get?

 

Technochic   40210 pts.  |   May 27 2008  5:56PM GMT

You only listed the 0×80070643 errors, what other errors are you referring to?

 

Gianni   105 pts.  |   May 27 2008  6:04PM GMT

Melissa, here is the other error code that I am getting: 0×8007f004

thank you
Gianni

 

Technochic   40210 pts.  |   May 27 2008  6:25PM GMT

ok, I guess I am just not awake, need more coffee!
Sorry, this is what I found on 0×8007F004 errors:
“0×8007F004 -2146963452 STATUS_INSUFFICIENT_PRIVS You do not have permission to update . Please contact your system administrator.”
That is perplexing since you say you are logging in as a domain admin to this DC and therefore you should have the correct permissions to run the updates.

 

Gianni   105 pts.  |   May 27 2008  7:37PM GMT

Melissa,
I took your first approach with KB 906602, I actually was able to get support through Microsoft, I followed the steps on how I can contact them and they will be sending me info hopefully by tomorrow. if you want I can forward it to you too,

thanks again
Gianni

 
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