external mails not coming in exchange server

10 pts.
Tags:
Microsoft Exchange
Microsoft Exchange errors
what can be done when external mails are not coming into microsoft exchange server 2006

Software/Hardware used:
MS exchange serve2006

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Check your firewall settings. Be sure the receive listener (queue) is operating. Check the public MX record for your domain. Try to telnet to port 25 on the local server (if not blocking that access). Try to telnet to port 25 on public IP address on the server.

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  • Technochic
    Is this a new development? What troubleshooting have you performed? Is this Exchange 2003 or 2007? There is no Exchange 2006. Are there errors in your event log? If so, please provide them in detail. Was this working previously or is this a new install?
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