Go out to the manufacturer's web site and you should be able to find the software you need. May be you need a driver also check the USB cable. *********************************** This site <a href="http://www.driverguide.com/">Driver Guide</a> probably has the driver you need. I've found many odd and old drivers here. You do have to register, but there is a free registration for occasional users. The site might seem a bit over whelming, but chances are you will find the driver you need there. Good Luck! -Flame ============== If your computer system is running a Windows XP or Windows Vista Operating System, there might be a driver problem with your external CD writer. You mentioned that it is a second hand external CD writer, make sure that the writer feature of the device is still working.

Go out to the manufacturer's web site and you should be able to find the software you need. May be you need a driver also check the USB cable. *********************************** This site <a href="http://www.driverguide.com/">Driver Guide</a> probably has the driver you need. I've found many odd and old drivers here. You do have to register, but there is a free registration for occasional users. The site might seem a bit over whelming, but chances are you will find the driver you need there. Good Luck! -Flame ============== If your computer system is running a Windows XP or Windows Vista Operating System, there might be a driver problem with your external CD writer. You mentioned that it is a second hand external CD writer, make sure that the writer feature of the device is still working.