Exchange user mailbox issue

5 pts.
Tags:
Active Directory
Exchange Server
Dear Support, i removed an existing active dir. user profile while leaving that user's exchange mailbox intact. then recreated a domain account in active directory for the same user (same login). Now i can't get the user's name to resolve or reconnect the mailbox. The reconnect task for exchange tasks is greyed out. any advice/support is appreciated, Regards, ninjaneer

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Run the cleanup agent in Exchange System Manager. Expand the Store where the mailbox resides | right-click Mailboxes | click Run cleanup agent.

This marks all orphaned mailboxes with a red cross icon superimposed.
Now you can reconnect the orphaned mailbox to another <b>user account that isn’t (already) mailbox-enabled.</b>Right-click the orphaned mailbox | click Reconnect.
Type in the name of the user you want to reconnect it to, or click Find and look for the user.

Check the bold above and using the same name may well cause issues

#### Answered By John Bostock <a href=”http://itknowledgeexchange.techtarget.com/exchange”>Exchange Me!</a> ####

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