Exchange Root Folder and Mailbox Quota

120 pts.
Tags:
Exchange 2003
Exchange administration
Exchange mailbox quota
Exchange storage
Outlook
I have a user who is being notified by Exchange that his mailbox is over the size limit. When I check via system manger, his mailbox is 108MB. If I open his mailbox via Outlook ( 2000 or 2003 ), the folder size shows < 1MB. The Outlook Today folder has about 50K in it. I used the EXCHNG32 client with the same results. If I exmerge the mailbox to a pst, it is < 1MB in size. I've moved the mailbox between mail stores on the same server and it remains 108MB through ESM. I decided to move the mailbox to an Exchange 2003 server using the 2003 ESM. It shows the progress of the move, listing each Outlook folder and the item count as the move takes place. I noticed that it showed that the user has 800+ items in his Root folder. After the mailbox was moved it again showed 108MB, though Outlook shows 1MB. I know now that the extra data is in the Root folder, but I cannot find a way to view it. Any suggestions would be appreciated

Software/Hardware used:
Exchange 2003
ASKED: January 27, 2010  5:26 AM
UPDATED: March 16, 2010  12:34 AM

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Anybody pls?

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