Exchange mail store won’t mount after restoring OS from backup, but .edb file was on another drive that stayed current?

1285 pts.
Tags:
Backup and restore
Exchange 2003
SBS 2003
Small Business Server
Small Business Server 2003
I have a SBS 2003 server with 2 hard drives. 1 hard drive has the OS on it. The other has file shares and Exchange files, such as the log files and the .edb file. The first drive went bad, and I used a week old backup image of it to restore from, however, the second drive with the exchange stuff stayed the way it was.
After restoring the OS to the week old backup, the information store would not mount and I got the following message, 
"An internal processing error has occured. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store service, or both...
ID no: c10417244"
Any ideas on what to do from here? Does it even matter that the OS is a week older than the mailstore?


Software/Hardware used:
Exchange 2003

Answer Wiki

Thanks. We'll let you know when a new response is added.

Sounds like exchange 2003,

If so check the following,

Make sure that the Database name and server name is exactly the same as it was,

Go on the the DB properties before mounting and check the box that the DB can be overwritten by a restore, otherwise it wont mount at all,

If the name of the server or db changed, then that needs to be changes on the schema,

Please let me know if these 2 steps didnt work, and then provide a little more info?

Regards

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